What are moms up to online? Find out at MomDotCom webinar

Thursday, February 4, 2010 | 3:48 PM

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According to BabyCenter's® 21st Century Mom™ Report, a new mom is born every 7 seconds!

It's no wonder, then, that in the past year, we've seen a flurry of research reports including The Rise of the Real Mom published by Ad Age, Power Moms by Nielsen, and eMarketer's Moms Online: More Influential Than Ever. These reports speak to the powerful influence of Moms and the growing importance of the Internet and social media on their lives.

Google was curious to learn more specifically about Moms and Search. Therefore, in late 2009, we partnered with BabyCenter, the leading global online parenting resource, to complete a joint research study exploring the motivations and mindset behind decision-making moms, and how marketers can empower mothers through online channels. In addition, we joined forces with OTX Research and Sterling Brands, to complete the study, "The Four Truths About Moms and Search."

Next week, please join us for a webinar with BabyCenter, where we'll review both the" 21st Century Mom Report," as well as "The Four Truths About Mom and Search."

Date: Tuesday, February 9, 2010 at 12pmPST / 2pmCST / 3pmEST
Register here

Winter 2010 Seminars for Success schedule

Tuesday, January 26, 2010 | 11:06 AM

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This winter we will be offering Google Analytics and Google Website Optimizer Seminars for Success in 11 cities in the US, UK, Ireland and Australia. If you're new to Seminars for Success, here's a little background.

Analytics Seminars (we offer introductory and advanced sessions) will help you better use the insights found in your Analytics report by covering topics such as setup tips, best practices, and analysis techniques. The Website Optimizer Seminar will show you how to turn more of your website's visitors into customers by teaching you how to use Google Website Optimizer to run landing page experiments.

Seminar leaders, who are independent search marketing professionals certified as Google Analytics Authorized Consultants, will use in-depth course materials, hands-on exercises and valuable tips from their years of managing Analytics accounts as well as managing landing pages to teach you how to achieve your goals.

The next sessions will be in the following cities:

  • Los Angeles, CA - January 27-29, 2010
  • London, UK - January 28-29, 2010 (Analytics only)
  • Orlando, FL - February 10-11, 2010 (Analytics only)
A complete schedule, as well as registration information, is available here.

Display Ad Builder & Creative Generation

Monday, January 25, 2010 | 5:33 PM

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What makes up the ideal creative for your client?

We'll walk you through how you can answer this question using AdWords reporting and the Display Ad Builder, a tool that allows you to quickly and easily customize display ads and to run measurable experiments. Experimentation is not new to advertising, although the theories and ideas that inspired campaigns have evolved over time.

For example, in the early 20th century, the prevailing sentiment in the ad industry was that information made a creative effective. The car ad below sums up the thinking of the time:


National Motor Vehicle, Inc. advertisement (1907) retrieved on 21.1.2010 from http://commons.wikimedia.org/wiki/File:National-advertisement_1907.jpg

Theories eventually emerged suggesting that consumers weren't always need-oriented, but advertisers were baffled by how to measure seemingly subjective behavior. Mid century a study was released that put data to consumer responses. It showed that three factors - the size of the ad, the size of the illustration and the numbers of colors - together could help explain some of the readership difference between a magazine's ads.

Today, you can find out the the factors that trigger the strongest response by using the data in Ad Performance Reports in AdWords, which provide relevant statistics for ad variations, such as text ads, image ads, video ads, and local business ads, and run experiments with Display Ad Builder. Here are two creatives developed with Display Ad Builder for a hypothetical online travel company:


Ad creatives developed internally using Display Ad Builder: Image 1 & Image 2

When creating the ads, populate the "Ad Name" field in Display Ad Builder with the ad's elements. We'll call the first "day_scene_cta" and the second "night_people_question." Launch the ads on even rotation to ensure a good sample. Then you can construct a chart like the one below from your Ad Performance Report by adding up the clicks and impressions for each ad component:


Sample data set from internal account independent of example creatives.

In this example, the effectiveness measure is clickthrough rate (CTR), but this can be substituted for conversion rate or cost-per-acquisition (CPA). The chart shows the elements of the ad that had the greatest impact on CTR, benchmarked against the performance of the whole ad group.

You can tweak the reporting to show the impact of relationships as well. Do people prefer images of scenery or people at night? With a well-designed ad experiment, you can use basic data-mining principles to find these results. However you choose to experiment, continue to measure your results so you can find the best creative.

Upcoming webinar: Go behind the scenes with Google Commerce Search

Friday, January 22, 2010 | 9:15 AM

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In November, the Enterprise Search team launched Google Commerce Search, a new website search option for online retailers. We've heard from partners and agencies who wanted a closer look at the technical side of this new product, so are offering a live online seminar with the team that developed this new tool.

On Monday, February 1st at 10:00 am PST, join us for a new webinar, Google Commerce Search 'Under the Hood' - A Technical Overview.

Google's product managers and engineers will take the audience on a "behind the scenes" tour designed specifically for agencies and implementation partners that work with online retailers. In addition to technical answers and resources to help you evaluate and implement Google Commerce Search, the webinar will cover the main features including Google-quality search, speed, and customization options.

Register here.

New Year, New Look for Google for Advertisers

Wednesday, January 13, 2010 | 6:03 AM

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The New Year festivities have come and gone, and it's now time to return to the daily grind. To add a little color to the January doldroms, we're pleased to share the newly redesigned Google for Advertisers - the central destination for advertisers and their agency partners to understand what it is Google does for advertising.

So what has changed? One big change is the homepage where we now illustrate how Google's tools work together to support the entire value chain of marketing, from insights to creative to media to measurement and optimization. We've been calling these areas of focus the "marketing cycle" and we hope it's a clear and lasting way to help advertisers and agencies make sense of how everything they're working on fits with everything we're working on.

Beyond the new homepage, we added fresh content like our video overview of the Google Content Network and ways to stay up-to-date through twitter, trainings and quick videos. Because we work with partners from around the globe, we're working hard to translate the site into additional languages and create locally-relevant content in other parts of the world. To kick off this effort, we're pleased to introduce our first localized site - Google for Advertisers UK.

To check out the new sites, please visit Google.com/advertisers or Google.co.uk/advertisers. Happy New Year!

Kick off 2010 training with ThinkTravel webinar

Monday, January 11, 2010 | 11:52 AM

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To kick off the New Year, we're pleased to bring you the next installment in the Think[Industry] webinar series; this webinar will highlight new Google and Compete research on the role the online channel plays in cruise bookers' shopping processes.

On Tuesday, January 19, 2010, Google and Compete will present results from their study into how shoppers research and book cruises, as well as when and how cruisers use search as part of their online travel research, using in-depth online behavioral analysis and data from a recent survey of online cruise shoppers.

The webinar will cover:

  • Which offline and online resources shoppers use in their cruise research process
  • How much online content cruise shoppers consume before booking
  • How search impacts likelihood to book
  • How queries evolve as shoppers move closer to booking
  • How search engine usage intensifies when shoppers are ready to book
Date: Tuesday, January 19th at 10amPST / 12pmCST / 1pmEST
Register here

Top topics of 2009, an Agency Blog retrospective

Tuesday, December 22, 2009 | 9:26 AM

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The end of the year is typically a time to reflect on the past 12 months and plan for the next adventure. Taking inspiration from our favorite pre-holiday work distraction, we are pleased to bring you the Agency blog's own "best of 2009." Your visits and time spent on site helped us identify the information, ideas and resources that can best help you move your clients' businesses forward.

1. Google Content Network tips and tools - Knowing that the Content Network offers the opportunity to scalably expand your clients' reach, we posted on a number of Content Network topics, ranging from tools to optimization tips to training resources. We hope that they enabled you to plan, execute and measure your Content Network campaigns in the most impactful, efficient and cost-effective ways possible.

2. Quality Score - A key element of successful campaigns is ensuring that they have the strongest Quality Score possible. Whether you're brand new to search marketing, or were one of the first search advertisers on the scene, there's always something new to learn about Quality Score. To help you get the strongest Quality Score, we ran our Quality Score series and will continue to post new tips as they become available.

3. Case studies - One piece of feedback we heard is that agencies and advertisers value case studies, as they inspire and instruct with "best in class" examples and useful data points. We also heard that sometimes they're not easy to find. As a result, we added case studies to the 2009 blog list, with topics ranging from online-to-stores successes to effective integrated media campaigns.

4. Training resources - With the frequency of additions and updates to Google's media solutions, you could spend as much time keeping up to speed as you do managing your clients' campaigns. Knowing your time is precious, we focused on webinars and on-demand videos that work with your schedules and deliver just the right amount of information. In addition, we introduced you to Google AgencyLand, our new learning and resources platform for agencies.

5. Analytics - Whether you love data, or love to hate data, data is central to successful campaigns. We want you all to love it, so we posted our favorite Analytics 60-second videos, product updates, as well as useful tips delivered from in-house experts, including Analytics Evangelist Avinash Kaushik.

6. Local marketing resources - Sometimes your clients' customer is half way across the globe; other times the customer is half a block away. Regardless, it is important to market to consumers where they are, and Google has made it easier to do that with new and improved local marketing features, such as Location Extensions and Place Pages in Placement Performance reports.

It's been a pleasure blogging for you in 2009, and we look forward to bringing you fresh new tips, tactics, resources and updates in 2010.